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App setup

Connect your diffuser in 2 minutes

Tap your diffuser below and we will show you the app it needs. Every diffuser works with one app only, so starting here saves the most common setup mistake.

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Your ZenPlug uses Scent LabPress the mode button until the light turns blue, then open Scent Lab and add it.
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Your ZenDuo uses Scent LabNo special setting needed. Open Scent Lab and add it, and it stays in app mode until you change the mode by hand.
For ZenPlug and ZenDuo

Scent Lab

For our plug in and dual head diffusers.

Download on the App StoreGet it on Google Play
Blue

ZenPlug owners: press the mode button until the light turns blue before you add it in the app.

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Your Monolith uses Scent MarketingUse password 8888 when the app asks. Calibrate the oil level with the bottle empty before you fill it.
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Your LumaMax uses Scent MarketingUse password 8888 when the app asks. Enter your current oil level in the app so it can estimate what is left.
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Your TowerMax uses Scent MarketingUse password 8888 when the app asks.
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Your SurfacePod uses Scent MarketingUse password 8888 when the app asks.
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Your WallPod uses Scent MarketingUse password 8888 when the app asks.
For Monolith, LumaMax, TowerMax, SurfacePod and WallPod

Scent Marketing

We now recommend Scent Marketing instead of Scent Home for all of these diffusers.

Download on the App StoreGet it on Google Play
8888

Scent Marketing asking for a password? Enter 8888. It is the default device password, not your WiFi password and not an account you need to create.

Setting up

  1. Get the right app

    Tap your diffuser above and download the app it shows. Each diffuser only works with its own app.

  2. Switch everything on

    Turn your diffuser on, turn Bluetooth on in your phone and stand right next to the diffuser.

  3. Add your diffuser

    Open the app, tap the + and pick your diffuser from the list. You will hear a beep once it connects.

  4. Set your schedule

    Choose your days, times and intensity, then save. Running it only when you are home makes your oil last longer.

Common questions

I already have the Scent Home app
We now recommend Scent Marketing instead of Scent Home for the Monolith, LumaMax, TowerMax, SurfacePod and WallPod. Your diffuser and schedules do not carry over from Scent Home, so download Scent Marketing, add your diffuser again and set your schedule again.
The app is asking for a password
For Scent Marketing (Monolith, LumaMax, TowerMax, SurfacePod and WallPod) enter 8888. This is the default device password, not your WiFi password.
I can't find the app in the store
Tap your diffuser at the top of this page, then use the App Store or Google Play button it shows. If you search instead, type the exact name: Scent Lab or Scent Marketing.
My diffuser isn't showing in the app
  • Check you have the right app by tapping your diffuser at the top of this page.
  • Make sure the diffuser is switched on and Bluetooth is on in your phone.
  • In your phone settings, check the app is allowed to use Bluetooth, and Location or Nearby devices if your phone asks for it.
  • Stand right next to the diffuser while you add it.
  • ZenPlug: press the mode button until the light is blue, then add it.
  • Close the app fully and open it again. If it still won't show, uninstall and reinstall the app.
The oil level in the app looks wrong
The oil level is a guide, not an exact reading, and your diffuser keeps running when it shows low.
  • Monolith: calibrate with the bottle empty first. If you filled it before calibrating, unlock the diffuser, lift the head and bottle out, calibrate with nothing in, then put the head and bottle back.
  • LumaMax and other Scent Marketing diffusers: enter your current oil level in the app, as a percentage or in ml. The LumaMax bottle holds 120ml. The app then estimates what is left from your settings.

Still not connecting?

Email us with your order number, your diffuser, your phone model and a screenshot of the screen you are stuck on, and we will reply within 24 hours. Customer care is Monday to Friday, 9am to 4pm UK.

support@magnifiscentonline.com

Contact us