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Terms of service

Terms of Service

Last updated: 14 February 2025

OVERVIEW

This website is operated by Axentra Innovations Ltd, trading as Magnifiscent. Throughout the site, the terms "we", "us" and "our" refer to Axentra Innovations Ltd.

Company name: Axentra Innovations Ltd Registered in England and Wales, company number: 16010915 Registered office: 23 Bilston Street, Sedgley, Dudley, West Midlands, England, DY3 1JA Email: sales@magnifiscentonline.com Telephone: 01494 974339

Magnifiscent offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

Nothing in these Terms of Service affects your statutory rights as a consumer.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least 18 years of age, or that you are 18 or over and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms may result in termination of your access to our Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone, provided that we do not do so for any reason that would be unlawful, including on the grounds of any protected characteristic under the Equality Act 2010.

You understand that your content (not including payment card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

The general information published on this site, such as blog content, guides and reference material, is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete or timely sources.

This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any general information on our site.

This section does not apply to the description, price or specification of any product offered for sale, which is dealt with under Sections 5, 6 and 11 and by your statutory rights.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. Any change of price will not affect an order that we have already accepted under Section 6A.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

Except in respect of orders we have already accepted, and subject to Section 13, we shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.


SECTION 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange in accordance with our Return and Refund Policy: https://magnifiscentonline.com/policies/refund-policy

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device's display of any colour will be accurate. Minor variation in colour between the images shown and the product delivered is not a fault.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person or geographic region. We reserve the right to limit the quantities of any products or Services that we offer.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same payment card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we will notify you using the email address, billing address or telephone number provided at the time the order was made, and will refund any payment taken in full. We reserve the right to limit or prohibit orders that, in our reasonable judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment card details, so that we can complete your transactions and contact you as needed.

For more details, please review our Return and Refund Policy: https://magnifiscentonline.com/policies/refund-policy


SECTION 6A - HOW A CONTRACT IS FORMED BETWEEN US

6A.1 The display of any product on our website is an invitation to treat. It is not an offer to sell at the price shown.

6A.2 When you place an order through our website, you are making an offer to buy the products in that order at the prices and in the configuration shown at checkout.

6A.3 After you place an order you will receive an email acknowledging that we have received it. That order confirmation email is an acknowledgement only. It does not constitute acceptance of your order and no contract is formed at that point.

6A.4 A contract between you and us is formed only when we send you a dispatch confirmation email, and applies only to those products named in that dispatch confirmation.

6A.5 Where an order is dispatched in more than one part, a separate contract is formed in respect of each part at the point that part is dispatched. Products in your order that have not yet been dispatched are not the subject of a contract between us.

6A.6 Until a contract is formed under 6A.4 we may decline your order, in whole or in part, for any reason, including but not limited to the reasons set out in Section 11. If we decline an order after payment has been taken, we will refund that payment in full without undue delay and in any event within 14 calendar days.

6A.7 Nothing in this Section affects your statutory rights in respect of products that have been dispatched to you.


SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY APPLICATIONS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. Subject to Section 13, we shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is at your own discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider.

We may also, in the future, offer new Services and/or features through the website. Such new features and/or Services shall also be subject to these Terms of Service.

Nothing in this Section limits our responsibility to you for orders placed through our website. Where a third-party application used in our checkout, cart or order processing causes an error in your order, that error is dealt with under Section 11 and does not affect your statutory rights.


SECTION 8 - THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, or for any other materials, products, or Services of third parties.

Subject to Section 13, we are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.


SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example competition entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by post, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we reasonably determine to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable or that violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are responsible for any comments you make and their accuracy.


SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: https://magnifiscentonline.com/policies/privacy-policy


SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

11.1 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times or availability.

11.2 Technical faults. Errors may also arise from technical faults, including faults in our website, shopping cart, checkout, discount and promotion engines, or in any third-party application used to build, price or process orders. Such faults may result in an order being processed at an incorrect price, in an incorrect configuration, with items missing, or with a discount incorrectly applied or not applied.

11.3 We reserve the right to correct any such error, inaccuracy or omission, and to change or update information, or to decline or cancel an order, at any time without prior notice, including after you have submitted your order and including where the error arose from a technical fault as described in 11.2.

11.4 Bundles and multi-item offers. Bundle and multi-item offers are sold as a complete set at the stated bundle price. Where a technical fault results in an order being processed without all items in the bundle, or without the bundle price being correctly applied, that order does not reflect an offer we are able to accept. Where we identify this before dispatch, we will contact you and offer you the choice of proceeding with the complete bundle at the correct price, or cancelling for a full refund.

11.5 Where we decline or cancel an order under this Section and payment has been taken, we will refund that payment in full without undue delay and in any event within 14 calendar days.

11.6 We undertake no obligation to update, amend or clarify information in the Service, including pricing information, except as required by law.

11.7 This Section applies to orders we have not yet accepted under Section 6A. It does not limit your statutory rights in respect of products that have been dispatched to you.


SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any applicable regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.


SECTION 13 - LIABILITY

13.1 What we do not exclude. Nothing in these Terms of Service excludes or limits our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • any breach of the terms implied by the Consumer Rights Act 2015, including that goods will be of satisfactory quality, fit for purpose and as described;
  • defective products under the Consumer Protection Act 1987; or
  • any other liability which cannot be excluded or limited under English law.

13.2 Consumers. If you are a consumer, we are responsible to you for loss and damage you suffer that is a foreseeable result of our breaking this contract or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen, or if, at the time the contract was made, both we and you knew it might happen.

13.3 Consumers, business losses. We supply products for domestic and private use. If you use the products for any commercial or business purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

13.4 Business customers. If you are not a consumer, then subject to 13.1 our total liability to you in respect of any order shall not exceed the total price paid by you for that order, and we shall have no liability for any indirect or consequential loss, loss of profit, loss of revenue, loss of data, or loss of anticipated savings.

13.5 Website availability. We do not guarantee that your use of our website will be uninterrupted, timely, secure or error-free, and we may suspend or withdraw the website for business or operational reasons. This does not affect any order we have already accepted.


SECTION 14 - INDEMNIFICATION

This Section applies only if you are not a consumer.

If you are a business customer, you agree to indemnify, defend and hold harmless Axentra Innovations Ltd and our officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees, from any claim or demand, including reasonable legal fees, made by any third party arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

Nothing in this Section applies to consumers, and consumers are under no obligation to indemnify us.


SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If you fail to comply with any term or provision of these Terms of Service, we may terminate this agreement and you will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services. Termination does not affect any order we have already accepted, or your statutory rights in respect of products already supplied.


SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals, whether oral or written, between you and us. This does not exclude liability for fraudulent misrepresentation.


SECTION 18 - GOVERNING LAW AND JURISDICTION

These Terms of Service and any contract formed under them are governed by the law of England and Wales.

If you are a consumer, you and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. If you live in Scotland you may bring proceedings in either the Scottish or the English courts, and if you live in Northern Ireland you may bring proceedings in either the Northern Irish or the English courts. If you are a consumer resident elsewhere in the United Kingdom, you keep the benefit of any mandatory protections of the law of that nation.

If you are not a consumer, the courts of England and Wales shall have exclusive jurisdiction.


SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Changes will not apply retrospectively to any order we have already accepted. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.


SECTION 20 - COMPLAINTS AND CONTACT INFORMATION

If you have a complaint, please contact us at sales@magnifiscentonline.com and we will aim to resolve it promptly.

Axentra Innovations Ltd trading as Magnifiscent Registered in England and Wales, company number 16010915 Registered office: 23 Bilston Street, Sedgley, Dudley, West Midlands, England, DY3 1JA Email: sales@magnifiscentonline.com Telephone: 01494 974339

Related policies:

  • Return and Refund Policy: https://magnifiscentonline.com/policies/refund-policy
  • Privacy Policy: https://magnifiscentonline.com/policies/privacy-policy
  • Shipping Policy: https://magnifiscentonline.com/policies/shipping-policy